INTERPERSONAL COMMUNICATIONS- KEYS TO SUCCESS

 

Learning Objectives

1. Understand how interpersonal communication needs affect how well we work with others

2. Identify individual pattern of interpersonal needs in the areas of inclusion, control and openness

3. Learn how to flex one’s approach to match the interpersonal communication needs of others to develop good working relationships

4. Impact of leader's interpersonal communication style on a company's culture